Privacy Policy
Overview
Levi & Dili is operated by Levi & Dili (PVT) LTD (referred to as “we,” “us,” or “our”). This website, www.leviandili.com (the “Website”), serves as the official platform for purchasing Levi & Dili products (the “Products”).
By accessing this Website and purchasing through our e-commerce service (the “Service”), you (“you” or “your”) agree to abide by these Terms and Conditions of Sale and Use (the “Terms”), as well as all other policies and notices on this Website. Please review these Terms carefully before using the Website or placing an order.
If you do not accept these Terms, you must refrain from using the Website or the Service. We reserve the right to update or modify these Terms at any time by posting changes on this page. It is your responsibility to review the Terms periodically.
These Terms also apply to any use of our social media platforms, including but not limited to Facebook, Instagram, and Twitter.
1. General Conditions
- This Website is intended for users aged 18 or older. By using the Service or purchasing Products, you confirm that you meet this age requirement.
- We reserve the right to limit quantities, refuse service, or discontinue products at any time without notice. Product descriptions and pricing are subject to change at our discretion.
2. Terms of Sale
Product Information
- All Products are subject to availability. If an item is unavailable after your order is placed, we will notify you promptly and issue a refund via your original payment method.
- The images on the Website are for illustrative purposes only. While we strive to represent Products as accurately as possible, slight variations may occur.
- Failure to follow care instructions may result in damage not covered by exchange policies. Garments with removed tags or that have been washed are not eligible for exchange.
Placing an Order
- Orders can be placed by adding items to your cart and proceeding to checkout. You may create an account or use our Guest Checkout option.
- When creating an account, you must provide accurate and up-to-date personal information. It is your responsibility to maintain the confidentiality of your account credentials.
- Completion of the checkout process does not constitute acceptance of your order. Your order is confirmed once payment is processed and an email notification is sent.
Exchanges
- Exchanges are subject to the terms of our Exchange Policy, which can be found [here].
Risk and Title
- Ownership of Products transfers to you upon delivery. For exchanges, the risk of the Product transfers to us once it is received at our designated location.
Price and Payment
- Payments can only be made via the methods listed on the Website, including valid Levi & Dili gift vouchers.
- We partner with a third-party Payment Processor for secure transactions. By using this service, you agree to their terms and privacy policies. We are not liable for errors or losses caused by the Payment Processor.
- Prices may change without notice, but changes will not affect orders already confirmed.
Limitations of Liability
- The Service and all Products are provided “as is” without warranties of any kind, express or implied.
- We are not liable for any direct, indirect, or consequential damages arising from the use of the Service or Products, except as required by law.
Force Majeure
- We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, or government actions.
3. Terms of use of Website
Access and Usage
- Access to the Website is provided on a temporary basis and may be restricted at our discretion.
- You agree not to reproduce, sell, or misuse any part of the Website without prior written consent.
Intellectual Property
- All content on this Website, including images, designs, and text, is the property of Levi & Dili and protected by intellectual property laws. Use of this content is only permitted with explicit authorization.
User Granted Content
- By posting content on our social media platforms, you grant us a royalty-free license to use, modify, and distribute this content. You confirm that the content is your own and does not infringe on third-party rights.
Security
- We take precautions to ensure the Website is secure but cannot guarantee it will be free from viruses. Users are responsible for their own protective measures.
Jurisdiction and Governing Law
- These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes will fall under the exclusive jurisdiction of Sri Lankan courts.